At Mundo Piel we want our customers to be 100% satisfied with the products they acquire.
Because our products are made from animals, they exhibit certain characteristics which we wish the final consumer to be aware of, in order to better understand the properties of authentic leather of 100% animal origin.
There may be slight variations in tone between one lot and another.
There may be some natural markings on the neck.
In some cases there may be branding marks on the leather.
There may be holes due to the mechanical splitting of the hide and the tanning process.
There may be variations in size because our products are of animal origin.
Catalog prices are subject to change without notice.
We will accept no returns of products with any of the following characteristics:
- With cuts.
- Manually marked or scratched.
- Manipulated in any way.
- Not in original packing.
For an exchange to be authorized, the customer must pay for return shipping to us. Our technical team will check the leather and evaluate the requested return.
On accepting and making payment for any of our products, the customer agrees to these terms and conditions.